FAQs

Yes, we take great pride in the quality of our work at Quick Care Home Repair. To back this up, all of our jobs come with a 6-month craftsmanship guarantee. This ensures that any work performed is up to our high-quality standards. We believe in our services and want our customers to have peace of mind knowing they've chosen a company that stands behind its work.

Yes, we do utilize subcontractors for specific tasks. However, rest assured that all of our subcontractors are vigorously vetted, tested, and background checked. Most of our crews consist of professionals who have worked with us for a long time. We never use a random subcontractor that has not been properly vetted and tested to uphold our standards of quality.

The Territory Manager that provided your quote will be your point of contact throughout the entirety of the project. They are there to answer any questions or address any concerns you may have. If you need their contact information, please call our office at 919-307-1675. We believe in maintaining open and clear communication with our clients to ensure a smooth and satisfactory project completion.

All payments are due 5 days after the completion of the job and acceptance by the customer. This allows you to fully inspect the work and ensure everything has been done to your satisfaction. We also extend our deadlines or offer payment plans on a case-by-case basis if assistance is needed. We strive to provide flexible solutions for our clients while ensuring our work is adequately compensated.

Absolutely, we love to showcase our work! Quick Care Home Repair posts every Monday, Wednesday, and Friday on our Instagram and Facebook pages to highlight all the work that we do. We encourage you to check out these platforms for a comprehensive view of our previous projects and to get an idea of the quality and variety of services we offer.

Yes, we do offer financing options for our clients. We have partnered with a third-party company called Wisetack to provide this service. Each quote you receive from us will give you the option to explore your financing options through their website. They perform a soft credit check to determine your eligibility and options, helping you manage the cost of your project effectively.

Yes, Quick Care Home Repair is a fully licensed general contractor in the state of North Carolina. In addition, we carry comprehensive insurance coverage, including a $2 million policy. This ensures that we meet all professional standards and that both our team and your property are protected throughout the course of the project.

The start date for your project can depend on several factors, including the time of year. Typically, during the winter and summer months, we can begin work within a week or two. However, in the spring and fall, when weather conditions are often ideal for outdoor projects, there may be a lead time of 2-3 weeks before we can start your project. We always strive to accommodate your schedule and will provide a more precise timeline once the details of your project are confirmed.